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Organisational Performance:
Basic Metrics through to Balanced Scorecard
Ideas
Effective change is always data driven. Measurement enables accountability and assessment of progress. Peter Drucker said “what gets measured gets managed” and this is true across all sectors.
Feedback on how your organisation is performing is essential for leading change.
How do you start?
Start measuring what you can… Once you’ve started, no matter how simple the measures are, you will be able to put a stake in the ground and say here we are. If you wait until you have everything tidy, you’ll never get going . The sooner you start, the sooner you will be able to demonstrate value and improvement.
Our Services
Basic Metrics
At GardenWebster Ltd we have experience in developing and working with qualitative and quantitative metrics. We can assist you create a simple but effective set of measures that will help grow your capacity to work as an effective business partner. Examples of what we can assist you develop are such metrics as:
Cost of Staff Turnover Cost of Hire Time to Hire Staffing Efficiency RatioBalanced Scorecard
The balanced scorecard is a means of tracking and reporting qualitative and quantitative business data. It is about ‘balance’ and taking into account the financial or budget issues along with measures about your customer service, business processes and how you are measuring your growth and development.
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